Our check-in desks are inside the terminal.

If you have completed online check-in, including registering a payment card, passport information and a photo, and printing your boarding pass, you’ll be asked for the following at the check-in desks:

Present your passport and boarding pass for validation
Present proof of any required visas
Show proof of your Covid-19 vaccination status, if required*
Show proof of a negative lateral flow/antigen test, if required*

If you have not completed online check-in ahead of your arrival, you'll need to:

Present your passport for validation
Present proof of any required visas
Have your photograph taken for identification purposes
Register a credit/debit card for on board purchases
Receive your printed boarding pass
Show proof of your Covid-19 vaccination status, if required*
Show proof of a negative lateral flow/antigen test, if required*

*Requirements to travel vary. Check the requirements for your voyage here

Once you have completed check-in you will be directed through security before embarking the ship. In some instances, you may be seated to wait for embarkation to commence. You will be able to proceed on board only once the ship is ready for embarkation to begin.

If you did not check in online or forgot to bring your boarding pass, we can print this off at the terminal. Your boarding pass is required to board the ship and can also be presented when attending your muster station upon initial boarding. Your boarding pass can also be used for purchases on board until you are able to collect your voyage card from outside your stateroom/suite. After receiving your voyage card, your boarding pass may be discarded.

You’ll receive your voyage card on board, once your stateroom or suite is ready. Your voyage card is required to open your stateroom/suite door, purchase items on board and for disembarkation/embarkation at your ports of call. Please keep it safe.